With the world
getting flatter, legal eagles in India, especially
here, are fighting cases for US lawyers though
not side by side. Legal outsourcing to India might
have gained a foothold in the US legal system.
Attorneys in Grand Forks and other companies now
turn to lawyers in Bangalore, Delhi, and Chennai
for help in drafting legal briefs and research
work for cases to be fought in American courts.
Larry Newman, author of Texas Corporation Law
and corporate transaction specialist, is similarly
impressed by the quality of work done by Indian
lawyers. He cites them as being instrumental to
getting favourable results in even the most complex
of cases. He is partial to legal outsourcing from
India for the cost efficiency, fast response,
and good work quality — all of which explain
why the practice is fast catching up. Similarly,
Tariq Akbar and Tariq Hafeez, partners of LegalEase
Solutions in Michigan, US, discussed the impact
of outsourcing and identified the potential of
combining Mr Hafeez’s legal and Mr Akbar’s
offshoring experience. They hire and retain both
American and Indian lawyers to provide actual
legal work to American law firms and corporate
legal departments.
About a year
ago, West — the best-known name in legal
publishing in the US — began publicly ruminating
about joining the stampede to India. For the past
few months, West has been running a pilot programme
in Mumbai, in which several Indian lawyers are
preparing summaries of unpublished US court decisions.
General Electric
(Research), America’s fifth-largest corporation,
has taken the idea the farthest and set up a subsidiary
in India that employs about 30 lawyers. In-house
law departments of some multinational firms —
DuPont, General Electric, United Technologies,
Bayer, Microsoft, Cisco, Oracle and Sun —
are here. India has a huge potential in legal
outsourcing, with the number of jobs in the field
increasing to 79,000 by 2015, a study by Forrester
has said. Though India had earned over $6.7 billion
in US-based outsourcing services, such as software
and call centres, till March 2005, the field of
legal outsourcing was largely untapped. The study
estimated that jobs in the field — which
was poised to increase dramatically from about
$80 million annually to approximately $4 billion
— would grow to 29,000 in 2008, 35,000 by
2010, and 79,000 by 2015.
Indian outsourcing
offers the following economic advantages: a significant
wage differential with Indian firms report paying
legal researchers around $12,000 per year and
also savings in perks, overhead, and working conditions,
the study said, adding time zone differences allowed
for overnight and 24x7 operations. Says Mr Akbar,
chief executive officer of LegalEase Solutions,
"Our offshore attorneys in India are among
the brightest in the legal community and are willing
to direct their talents and energy towards providing
some world class products. They have been extensively
trained on US law and online tools like Lexis
Nexis."
"This
is because Indian lawyers are positioned to assist
the US legal market," claimed Rocky Dhir,
whose Atlas Legal Research has lawyers in Bangalore.
"There is no difference between Indian and
American advocates. The quality of work is the
same," said attorney at law Jay Ethington,
specialising in criminal defence. A former assistant
United States attorney, Mr Ethington said he had
tried Indian advocates to do research and complete
the paperwork for about half-a-dozen cases. "Results
have been very good all the time," he said.
Indian advocates do not fight the case directly
in US courts. Sitting thousands of miles away,
they do the research work, analyse the case and
draft the legal brief for advocates, who fight
the case in US courts. This saves a lot of time
and energy, besides money, for American attorneys.
The advantage
is, Mr Dhir said, "India, like the US, has
a common law jurisdiction." The fact that
the entire legal system, from studies to debate
to court orders, is conducted in English is also
an advantage. Also, the time difference between
India and the US is appropriate."While our
legal research associates are busy preparing the
case, US lawyers sleep. As such our company works
24 hours," Mr Dhir said. It would also be
an added advantage for a large number of Indian
companies, too, like Infosys, Tata and Wipro,
who have business in the US, to access this legal
facility. With the help of lawyers from India,
these companies can very well compete with their
rivals in courts here and that too at a fractional
cost.
This proves
that offshoring is benefiting both sides and Americans
are opening up after much dissent. Agrees, Mr
Akbar, "The practice of law requires court
time, client development meetings and a certain
amount of personal research and writing. You cannot
replace an American attorney. We help American
lawyers tap the intellectual capital of the world
to meet the demands of the legal market through
outsourcing. There are small law firms who could
definitely use the affordable legal support and
there are large ongoing expensive litigation cases
(case in point Enron) which continue to consume
millions of dollars which can be made a lot more
cost effective."
So far, the
legal services work consisted of paralegal, secretarial
and litigation support. However, according to
financial consulting firm Fulcrum Financial Inquiry,
Indian firms now offered more valuable services,
including contract review and monitoring, document
review for due diligence, patent drafting, simple
filings and legal research. According to a report
published last year by the University of California
at Berkeley, paralegals and legal assistants based
in India earn on an average between $6 and $8
an hour, compared with the nearly $18 an hour
their counterparts in the US make. "But it
is more than what a lawyer in India would make.
I took up working for an outsourcing firm because
the money is definitely double," says Ms
Nadini Pai, a lawyer in an outsourcing firm in
the city.
Will this boom in India too fizz out like the
dotcom boom did? "The boom will have to level
out as with everything else. There is a demand
supply logic which commands the world economy.
Once the demand and supply levels off, the boom
will subside but the need will continue. BPO is
not an industry per se but a concept which will
cease to be an attention grabber but more of the
norm of things to come as the world continues
to get flatter," says Mr Akbar.
- By Raziqueh
Hussain
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